AwardedAwarded 21 September 2026

Contact Centre Platform

United Lincolnshire Teaching Hospitals NHS Trust · NHS and health

In brief

United Lincolnshire Teaching Hospitals NHS Trust awarded IT and software work to Netcall Technology Limited on 21 September 2026.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The requirement is for a cloud hosted contact centre platform including support and maintenance services for United Lincolnshire Teaching Hospitals NHS Trust and Lincolnshire Community Health Services NHS Trust. This contract is for 3 years with one further option to extend for 1 year. The full value of the contract including extensions is £532,594 excluding VAT. This is a call-off contract awarded via the NHS Shared Business Services Patient/Citizen Communication Engagement & Hybrid Mail Solutions Framework

Who won

WinnerValueDates
Netcall Technology Limited (SME)£532,594
Awarded 21 September 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract award notice · UK6, notice 090765-2026

About the buyer

Procurements

110

Awards

87

Suppliers it has used most for IT and software

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  4. Technical Implementation Partner & Business Change Partner (DASP)

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  5. Framework Agreement for Connectivity Services for Educational Establishments

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    £1.5mframework ceiling

From notice 090765-2026 on Find a Tender, first published 24 September 2026. We last checked for changes on 28 September 2026.