TenderOppsIndependent tender search
Upcoming

Contact Centre Software/Contact Centre as a Solution

The Riverside Group Limited · Public undertaking

In brief

The Riverside Group Limited has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The notice does not state a value.

The contract runs for 5 years, starting 8 June 2028.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Typical: a median of 5 bids per contract for this buyer (from 24 awards in the last 12 months).

What the notice says

The provision (implementation and ongoing support) of Contact Centre Software solution, potentially to include Workforce Management capabilities. A 5+ year contract is currently desired with an estimated value of approximately £2.5 million.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Pipeline notice · UK1, notice 074149-2026

About the buyer

The Riverside Group LimitedLast 12 months

Procurements

50

Awards

13

Suppliers it has used most for IT and software

All tenders and awards from The Riverside Group Limited

Similar open tenders

All open IT and software tenders
  1. Adobe Licenses for the London Borough of Lewisham

    London Borough of BrentUK-wideIT services and software

    Closing soon11 hours leftSuitable for SMEs

    £55kestimated
  2. Client Support Framework (CSF)

    East West Rail Company LimitedUK-wideArchitecture and engineering, Environmental services

    Closing soon11 hours leftExpress interest3 lotsSuitable for SMEsFramework

    £350mframework ceiling
  3. Procurement of a 'Local Authority' Legal Case Management System

    North Tyneside Borough CouncilNorth EastIT services and software, Legal services

    Closing soon11 hours left

    £200kestimated
  4. Libraries Scotland eNewspaper and eMagazine

    Scottish Library and Information CouncilScotlandLeisure, culture and events, IT services and software

    Closing soon11 hours left

    £1.6mestimated
  5. Fleet Management System

    North East Derbyshire District CouncilEast MidlandsIT services and software, Vehicles and fleet

    Closing soon11 hours leftSmall contract

    £30kestimated

From notice 074149-2026 on Find a Tender, first published 5 August 2026. We last checked for changes on 28 September 2026.