AwardedAwarded 29 December 2025

Contract for Housing Chatbot Extension

Gateshead Borough Council · Local authority

In brief

Gateshead Borough Council awarded IT and software work to Fuzzlab Limited on 29 December 2025.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Gateshead Council currently uses Fuzzlab's Chatbot for Housing. This contract expires in February 2026, with Fuzzlab Limited being the only supplier able to provide this particular chatbot.

Who won

WinnerValueDates
Fuzzlab Limited (SME)—
1 February 2026 to 1 February 2027

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract details notice · UK7, notice 009478-2026

About the buyer

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    The Police and Crime Commissioner for LincolnshireNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software, Social and domiciliary care

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    £82kestimated
  4. LGS-Q-004-2026 Audio Visual System

    Middlesbrough CouncilNorth EastIT services and software

    Closing soon2 days leftSuitable for SMEsSmall contract

    £143kestimated
  5. NW2964 - Microsoft 365, AI and Intelligent Automation Partner Framework Agreement

    Northern Gas Networks LimitedNorth East, East of EnglandIT services and software

    Open7 days leftSuitable for SMEsFramework

    £7.2mframework ceiling

From notice 009478-2026 on Find a Tender, first published 3 February 2026. We last checked for changes on 28 September 2026.