AwardedAwarded 29 December 2025

Contract for Housing Chatbot Extension

Gateshead Borough Council · Local authority

In brief

Gateshead Borough Council awarded IT and software work to Fuzzlab Limited on 29 December 2025.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Gateshead Council currently uses Fuzzlab's Chatbot for Housing. This contract expires in February 2026, with Fuzzlab Limited being the only supplier able to provide this particular chatbot.

Who won

WinnerValueDates
Fuzzlab Limited (SME)—
1 February 2026 to 1 February 2027

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract details notice · UK7, notice 009478-2026

About the buyer

Procurements

81

Awards

64

Suppliers it has used most for IT and software

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    £200kestimated
  2. Business Support North East Framework

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    £23mframework ceiling
  3. Schools Microsoft Enterprise Licensing Agreement

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    Closing soon6 days left

    Value not stated
  4. Procurement of an HR and Payroll System

    Look Ahead Care and Support LimitedNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software

    Open7 days leftSuitable for SMEs

    £1.5mestimated
  5. Maiden Erlegh Trust - Mobile Device Scheme

    Maiden Erlegh TrustNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestOffice supplies and equipment, IT services and software

    Open10 days leftSuitable for SMEs

    £6mestimated

From notice 009478-2026 on Find a Tender, first published 3 February 2026. We last checked for changes on 28 September 2026.