AwardedAwarded 26 February 2026
Contract for the Provision of Customer Relationship Management System
Robert Gordon University · Education
In brief
Robert Gordon University awarded IT and software and marketing work to Tribal Dynamics Ltd on 26 February 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
The University is aiming to implement a comprehensive Customer Relationship Management (CRM) system, ideally built on Microsoft Dynamics CRM, as part of a broader strategic initiative to drive growth and improve conversion rates. The overarching ambition is not just to streamline the admissions process but to enhance the entire student recruitment journey. This includes efficiently managing interactions with prospective students, optimizing marketing and communication strategies, and ensuring a seamless experience from first contact to enrolment.
Who won
| Winner | Value | Dates |
|---|---|---|
| Tribal Dynamics Ltd 3 bids received | £288,060 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · notice 017533-2026
About the buyer
Robert Gordon UniversityLast 12 months
Procurements
5Awards
3Suppliers it has used most for IT and software
- Tribal Dynamics Ltd1 contract
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From notice 017533-2026 on Find a Tender, first published 26 February 2026. We last checked for changes on 28 September 2026.