AwardedAwarded 28 September 2026

Corporate Customer Relationship Management (CRM) system

Leicestershire County Council · Local authority

In brief

Leicestershire County Council awarded IT and software work to Granicus-Firmstep Limited on 28 September 2026.

The notice gives a value of £395,562 excluding VAT.

The contract runs for 3 years, starting 1 October 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Procurement of a Corporate Customer Relationship Management (CRM) system to underpin the delivery of services to Leicestershire residents, businesses, partners and internal users. Awarded via CCS G-cloud 14, RM1557.14 framework. The contract term is for 36 months, with the option to extend for a further 12 Months.

Who won

Winner	Value	Dates
Granicus-Firmstep Limited (SME)	£395,562	Awarded 28 September 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

13 October 2026Contract award notice · notice 3a39aa80-2d27-4673-a8f9-e2a2670b7d43-917517

About the buyer

Leicestershire County CouncilLast 12 months

Procurements

238

Awards

155

Suppliers it has used most for IT and software

Acquia, Inc.1 contract
Allium UK Holding Limited1 contract
Betterpoints Limited1 contract
Building Software Ltd1 contract
Clarity Information Solutions Limited1 contract

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From notice 3a39aa80-2d27-4673-a8f9-e2a2670b7d43-917517 on Contracts Finder, first published 13 October 2026. We last checked for changes on 13 October 2026.