AwardedAwarded 14 September 2026
COV - Contact Support Centre
Coventry City Council · Local authority
In brief
Coventry City Council awarded IT and software work to Puzzel Limited on 14 September 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Provision of a contact centre management solution to support the delivery of efficient and high-quality customer services across the Council.
Who won
| Winner | Value | Dates |
|---|---|---|
| Puzzel Limited 1 bid received | £1,911,320 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · notice 087039-2026
About the buyer
Coventry City CouncilLast 12 months
Procurements
177Awards
112Suppliers it has used most for IT and software
- Phoenix Software Limited2 contracts
- Quadient2 contracts
- Softcat plc2 contracts
- Alcium Software Limited1 contract
- Beebot AI Ltd1 contract
Similar open tenders
All open IT and software tenders- £82kestimated
- £29.9mestimated
- £250kestimated
- £9.17mestimated
- £1.5mestimated
From notice 087039-2026 on Find a Tender, first published 14 September 2026. We last checked for changes on 27 September 2026.