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Customer engagement platform

Bromford Flagship Limited · Local or regional public body

In brief

Bromford Flagship Limited has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £90,000 excluding VAT.

The contract runs for 3 years, starting 1 April 2027.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Usually high: a median of 16 bids per contract for this buyer (from 7 awards in the last 12 months).

What the notice says

We are looking to procure and implement a scalable customer engagement platform that enables effective customer involvement, consultation, feedback collection, and community management. The platform should support large-scale customer engagement activities, provide robust insight and reporting capabilities, and offer a flexible, user-friendly experience for both administrators and customers. Expected customer numbers up to 5000 customer users Estimated value is for the 3 year contract

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 107569-2026

Last time this was bought

Softcat/Qualtrics - XM For Customer Experience

Awarded
4 February 2026
Value
Not stated, or split across lots
Bids
1

Matched on Bromford Flagship Limited, the type of work and the title; it may be a related contract rather than the same one. Check the notice to be sure.

About the buyer

Bromford Flagship LimitedLast 12 months

Procurements

27

Awards

6

Suppliers it has used most for IT and software

All tenders and awards from Bromford Flagship Limited

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From notice 107569-2026 on Find a Tender, first published 12 November 2026. We last checked for changes on 12 November 2026.