AwardedAwarded 31 March 2026

Employee Engagement Suite

West Midlands Combined Authority · Local authority

In brief

West Midlands Combined Authority awarded IT and software work to Freshworks Inc on 31 March 2026.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

West Midlands Combined Authority (WMCA) requires the provision of, support and maintenance of the Employee Engagement Suite which provides departments and partners across WMCA the ability to engage in Enterprise Service Management

Who won

Winner	Value	Dates
Freshworks Inc 1 bid received	£369,504

Values as the award notice gives them, excluding VAT where stated.

Timeline

27 April 2026Contract award notice · notice 038116-2026

About the buyer

West Midlands Combined AuthorityLast 12 months

Procurements

180

Awards

138

Suppliers it has used most for IT and software

Beacon Resilience & Continuity Ltd1 contract
Cit(Uk)1 contract
Experian Limited1 contract
FENIX MEDIA LIMITED (T/A Pulsar)1 contract
Freshworks Inc1 contract

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From notice 038116-2026 on Find a Tender, first published 27 April 2026. We last checked for changes on 28 September 2026.