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Enterprise Service Desk Solution

Ormiston Academies Trust · Local or regional public body

In brief

Ormiston Academies Trust has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £300,000 excluding VAT.

The contract runs for 5 years, up to 7 years with extensions, starting 1 April 2027.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Usually high: a median of 14 bids per contract for this buyer (from 6 awards in the last 12 months).

What the notice says

We're a multi-academy trust of 45 academies and over 5000 staff wanting one service desk not just for IT, but for support requests, casework and compliance. Show us your vision for that - what does a trust-wide service desk look like at its best? Please complete and submit the attached questionnaire (please note there are 2 tabs to complete) via OAT's tendering system (https://info.mercell.com/en/login/). OAT reserves the right to request a future clarification presentation, if required. Interested parties should note that if clarification presentations are required, these are likely to take place during w/c 3 August 2026. Such meetings will be recorded for future reference.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 067812-2026

About the buyer

  1. PURCON 5035 Retail Supply Partnership

    University of East AngliaEast of EnglandFood and drink supplies, IT services and software

    Closing soon2 hours leftExpress interest

    £9mestimated
  2. SIEM/SOAR Solution for Jisc Security Operations Centre

    JiscUK-wideIT services and software

    Closing soon14 hours leftExpress interest

    £9.25mestimated
  3. Google Products & Services Reseller Framework Agreement

    Digital Health & Care WalesWalesIT services and software, Telecoms and networks

    Closing soon14 hours leftSuitable for SMEsFramework

    £15mframework ceiling
  4. The Provision of Access to Media Monitoring Services

    Cabinet OfficeUK-wideIT services and software

    Closing soon14 hours leftSuitable for SMEsSmall contract

    £40kestimated
  5. King's Trust DBS and Vetting Services

    The King's TrustUK-wideFinancial services and insurance, IT services and software

    Closing soon14 hours leftSuitable for SMEsSmall contract

    £65kestimated

From notice 067812-2026 on Find a Tender, first published 17 July 2026. We last checked for changes on 28 September 2026.