Open24 days left · closes midday, Friday 23 October 2026

Framework Agreement for AI Enabled Transcription Tools

Caerphilly County Borough Council · Local authority

In brief

Caerphilly County Borough Council is looking for suppliers for IT and software work (Wales).

It is a framework worth up to £8,000,000 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

The contract runs for 3 years, up to 8 years with extensions, starting 1 December 2026.

The buyer says it is suitable for small and medium-sized businesses.

Bids close at midday, Friday 23 October 2026.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Key dates

Questions by
5pm, Friday 16 October 2026
Bids by
midday, Friday 23 October 2026

How bids are scored

Quality

Competition

Usually high: a median of 6 bids per contract for this buyer (from 12 awards in the last 12 months).

Framework

Winning puts you on a list of suppliers the buyer can call on; it does not guarantee work. The £8,000,000 is the most the buyer expects to spend across all suppliers over the framework's life, not one contract.

What the notice says

Caerphilly County Borough Council (the “Council”) is seeking to establish a Framework Agreement for AI Enabled Transcription Tools (the “Framework”). The purpose of the Framework is to support the Council to deliver a range of AI Transcription Tools to meet the varying needs of Council. The Procurement process will follow an open framework in line with the Procurement Act 2023 for an AI Enabled Transcription Tools for a multi provider framework with capability for mini competition and direct awards (where permissible) with providers who are successful in being awarded to the framework agreement. All successful Bidder(s) that have met the advertised award criteria will be placed on the…Read the full description
Caerphilly County Borough Council (the “Council”) is seeking to establish a Framework Agreement for AI Enabled Transcription Tools (the “Framework”). The purpose of the Framework is to support the Council to deliver a range of AI Transcription Tools to meet the varying needs of Council. The Procurement process will follow an open framework in line with the Procurement Act 2023 for an AI Enabled Transcription Tools for a multi provider framework with capability for mini competition and direct awards (where permissible) with providers who are successful in being awarded to the framework agreement. All successful Bidder(s) that have met the advertised award criteria will be placed on the framework for competed services, awards following mini-competitions and or Standard Services awards without re-opening competition) (where permissible). There will be no limit to the number of Suppliers to be awarded to the framework agreement following the evaluation of applications. All Bidders will need to satisfy the advertised award criteria as set out in this document to be placed on the framework agreement. The Council is seeking to establish a Framework Agreement for the provision of AI-enabled transcription and meeting intelligence tools. The proposed solutions shall support the recording, transcription, summarisation and management of meetings, discussions and other authorised audio or video content to support a wide range of Council services and business functions. The Council is seeking solutions that reduce administrative burden, improve efficiency and record keeping, support information management requirements, enhance workplace productivity, support accurate creation of documents and, provide Welsh language capability and accessibility features. The Framework Agreement is intended to provide the Council with access to a range of compliant AI-enabled transcription solutions that can be procured through call-off arrangements as required. Full requirements are outlined in the tender documents (ITT)

Should I bid?

Tick what applies to you. Nothing is saved.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Submit your bid through the buyer's e-tendering portal: supplierlive.proactisp2p.com.
  4. Send clarification questions before 5pm, Friday 16 October 2026.
  5. Make sure your bid arrives before midday, Friday 23 October 2026. Late bids are usually rejected.

Timeline

  1. Preliminary market engagement notice · UK2, notice 061104-2026
  2. Tender notice · UK4, notice 089975-2026

About the buyer

Procurements

147

Awards

52

Suppliers it has used most for IT and software

  1. Google Products & Services Reseller Framework Agreement

    Digital Health & Care WalesWalesIT services and software, Telecoms and networks

    Closing soon21 hours leftSuitable for SMEsFramework

    £15mframework ceiling
  2. EPOS system for Carmarthenshire County Council's leisure service

    Carmarthenshire County CouncilWalesCatering, IT services and software

    Closing soon47 hours leftSuitable for SMEsSmall contract

    £75kestimated
  3. Provision of an E Bulk Solution for the Administration of Disclosure and Barring Service (DBS)

    Caerphilly County Borough CouncilWalesRecruitment and staffing, IT services and software

    Closing soon6 days leftSuitable for SMEsSmall contract

    £100kestimated
  4. SCAPE Construction Works and Services Framework

    Scape Procure LimitedNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales, Northern IrelandEnergy and utilities, Construction

    Open10 days leftExpress interest5 lotsSuitable for SMEsFramework

    £8bnframework ceiling
  5. Media Monitoring Software

    Senedd Cymru / Welsh ParliamentWalesIT services and software

    Open13 days left4 lotsSuitable for SMEsSmall contract

    £93kestimated

From notice 061104-2026 on Find a Tender, first published 30 June 2026, last updated 23 September 2026. We last checked for changes on 28 September 2026.