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Housing Service Charge & Rents System

Midland Heart Limited · Local or regional public body

In brief

Midland Heart Limited has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

It is a framework worth up to £200,000 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

The contract runs for 2 years, up to 4 years with extensions, starting 1 April 2027.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Usually high: a median of 8 bids per contract for this buyer (from 11 awards in the last 12 months).

Framework

Winning puts you on a list of suppliers the buyer can call on; it does not guarantee work. The £200,000 is the most the buyer expects to spend across all suppliers over the framework's life, not one contract.

What the notice says

We are seeking a modern, future fit software solution to replace the existing Housing Service Charge & Rents system. The new platform must support accurate housing rent and service charge management, provide transparent calculations, and integrate seamlessly across housing, finance, asset and contract management operations. The new system will need to reduce operational risk, eliminate spreadsheet driven processes, and deliver a single, trusted source of truth for property related financial data. The project aims to transform our financial operations by moving from reactive, fragmented data management to a proactive, integrated, and transparent service charge environment. We seek a partner who can provide a scalable solution that ensures regulatory compliance while putting the tenant experience at the heart of our operations.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 026941-2026
  2. Preliminary market engagement notice · UK2, notice 026951-2026
  3. Preliminary market engagement notice · UK2, notice 026954-2026

About the buyer

Midland Heart LimitedLast 12 months

Procurements

59

Awards

39

Suppliers it has used most for IT and software

All tenders and awards from Midland Heart Limited

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From notice 026941-2026 on Find a Tender, first published 24 March 2026, last updated 24 March 2026. We last checked for changes on 28 September 2026.