AwardedAwarded 18 September 2025

IT Help Desk Outsourcing

Office of Rail and Road · Central government

In brief

Office of Rail and Road awarded IT and software work to Stone Technologies Limited trading as Converge Technology Solutions on 18 September 2025.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Provision of remote 1st to 3rd line IT support services for users at the Office of Rail and Road (ORR). Services include incident resolution, password resets, desktop and printer troubleshooting, and escalation via phone, email, and ServiceNow portal. Optional onboarding, reporting, and extended hours support are available.

Who won

WinnerValueDates
Stone Technologies Limited trading as Converge Technology Solutions£145,385
1 October 2025 to 30 September 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract details notice · UK7, notice 072768-2025

About the buyer

Procurements

36

Awards

13

Suppliers it has used most for IT and software

  1. SIEM/SOAR Solution for Jisc Security Operations Centre

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    Closing soon11 hours leftExpress interest

    £9.25mestimated
  2. Google Products & Services Reseller Framework Agreement

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    Closing soon11 hours leftSuitable for SMEsFramework

    £15mframework ceiling
  3. The Provision of Access to Media Monitoring Services

    Cabinet OfficeUK-wideIT services and software

    Closing soon11 hours leftSuitable for SMEsSmall contract

    £40kestimated
  4. King's Trust DBS and Vetting Services

    The King's TrustUK-wideFinancial services and insurance, IT services and software

    Closing soon11 hours leftSuitable for SMEsSmall contract

    £65kestimated
  5. Furze Down School - Managed IT Services Provision

    Furze Down SchoolUK-wideIT services and software

    Closing soon11 hours leftSuitable for SMEs

    £400kestimated

From notice 072768-2025 on Find a Tender, first published 11 November 2025. We last checked for changes on 28 September 2026.