AwardedAwarded 9 September 2026

IT Service Management Platform (ITSM) Licences, Support and Maintenance

MCA - Maritime and Coastguard Agency · Central government

In brief

MCA - Maritime and Coastguard Agency awarded IT and software work to Xma Limited on 9 September 2026.

The notice gives a value of £111,400 excluding VAT.

The contract runs for 65 months, starting 10 September 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The MCA has a requirement for a modern, cloud-based ITSM platform to replace the legacy toolset, enabling improved service delivery, automation, analytics, and integration with MCA's digital ecosystem. The new solution will support ITIL-aligned processes, enhance user experience, and deliver measurable benefits including faster resolution times, improved CMDB accuracy, and better self-service. This solution was tendered as a Further Competition under Government Commercial Agency framework Technology Products & Associated Services 2, under Lot 3.

Who won

WinnerValueDates
Xma Limited£111,400
Awarded 9 September 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract award notice · notice 9ef65ed7-e5ae-45b2-839f-26d0832814dc-916393

About the buyer

Procurements

10

Awards

9

Suppliers it has used most for IT and software

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  2. Client Support Framework (CSF)

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    Closing soon11 hours leftExpress interest3 lotsSuitable for SMEsFramework

    £350mframework ceiling
  3. Procurement of a 'Local Authority' Legal Case Management System

    North Tyneside Borough CouncilNorth EastIT services and software, Legal services

    Closing soon11 hours left

    £200kestimated
  4. Libraries Scotland eNewspaper and eMagazine

    Scottish Library and Information CouncilScotlandLeisure, culture and events, IT services and software

    Closing soon11 hours left

    £1.6mestimated
  5. Fleet Management System

    North East Derbyshire District CouncilEast MidlandsIT services and software, Vehicles and fleet

    Closing soon11 hours leftSmall contract

    £30kestimated

From notice 9ef65ed7-e5ae-45b2-839f-26d0832814dc-916393 on Contracts Finder, first published 2 October 2026. We last checked for changes on 2 October 2026.