AwardedAwarded 10 March 2026
Mental Wellbeing Support Helpline 2026
Torbay Council · Local authority
In brief
Torbay Council awarded care and healthcare work to Age UK Torbay on 10 March 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
An Expression of Interest process preceded this opportunity. The EOI was advertised via
a UK2 Preliminary Market Engagement Notice. As advised within the EOI, only those
Applicants who completed and submitted and Expression of Interest document were
invited to take part in this opportunity.
The Council is seeking a supplier who can provide timely, needs-based, person-centred, and trauma-informed mental wellbeing support to Torbay residents, who seek help via the Torbay Community Helpline from 31 July 2026 to 30 July 2028. This is not a new service and therefore any provider must have the capability and capacity to transfer both the functions and the staff (via TUPE transfer) for the 01 April 2026 should this be required. This procurement follows on from the recent Expression of Interest process, and includes only those Providers who expressed their interest and completed and submitted an Expression of Interest document, during October 2025.
Who won
| Winner | Value | Dates |
|---|---|---|
| Age UK Torbay (SME) 2 bids received | £654,732 | Awarded 18 February 2026 31 July 2026 to 30 July 2028 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · UK6, notice 015208-2026
- Contract details notice · UK7, notice 021221-2026
About the buyer
Torbay CouncilLast 12 months
Procurements
100Awards
74Suppliers it has used most for care
- Age UK Torbay2 contracts
- Livewest Homes Limited2 contracts
- Plymouth Argyle Football in the Community Trust2 contracts
- Torquay United Community Sports Trust Ltd2 contracts
- Turning Heads-Changing Perceptions and Lives CIC2 contracts
Similar open tenders
All open care tenders- £7.16mestimated
- £7.5mestimated
- £20mframework ceiling
- £312mframework ceiling
- £500mframework ceiling
From notice 015208-2026 on Find a Tender, first published 19 February 2026, last updated 10 March 2026. We last checked for changes on 28 September 2026.