AwardedAwarded 2 October 2025

Outsourced Services

Crown Commercial Service · Central government

In brief

Crown Commercial Service awarded IT and software work to Serco Limited, Accenture UK Ltd and Pricewaterhousecoopers LLP and 24 others on 2 October 2025.

It is split into 2 lots, so a supplier can bid for part of the work.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

This framework is for the provision of a range of outsourced business services including contact centres, process administration, HR, Payroll, Procurement and Financial Administration.

Lots

Lot	Trade	Value
Lot 1	—	—
Lot 2	—	—

Who won

Winner	Lot	Value	Dates
Serco Limited Accenture UK Ltd Pricewaterhousecoopers LLP Tata Consultancy Services Limited G4S Facilities Management (UK) Limited (SME) Capita Business Services Arvato Limited (SME) Clearanswer Call Centres Limited Concentrix TSC UK Ltd DDC Outsourcing Solutions Limited The Energy Saving Trust Limited Hinduja Global Solutions UK Limited Huntswood CTC Limited Konecta UK Limited Maximus UK Services Limited Nco Europe Limited (SME) Charles Novacroft Direct Limited (SME) Reed in Partnership Limited Sigma Connected Ltd Foundever GB Limited Teleperformance Limited	Lot 1	£2,500,000,000	2 October 2025 to 1 October 2029
Serco Limited Accenture UK Ltd Pricewaterhousecoopers LLP CGI IT UK Limited Tata Consultancy Services Limited NHS Shared Business Services Limited Capita Business Services Wipro IT Services UK Societas Sopra Steria Limited Arvato Limited (SME) Teleperformance Limited Centric HR Limited (SME) Liberata UK Limited	Lot 2	£2,500,000,000	2 October 2025 to 1 October 2029

Values as the award notice gives them, excluding VAT where stated.

Timeline

2 October 2025Contract details notice · UK7, notice 061553-2025
9 September 2026Contract change notice · UK10, notice 085357-2026

About the buyer

Crown Commercial ServiceLast 12 months

Procurements

Awards

Suppliers it has used most for IT and software

Withheld Section94 supplier7 contracts
Capgemini UK Plc5 contracts
Deloitte LLP5 contracts
Ove Arup & Partners Ltd5 contracts
Accenture UK Ltd4 contracts

All tenders and awards from Crown Commercial Service

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From notice 061553-2025 on Find a Tender, first published 2 October 2025, last updated 9 September 2026. We last checked for changes on 28 September 2026.