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PRO004993-Services-Framework-Water Efficiency Services

United Utilities Water Limited · Private utility

In brief

United Utilities Water Limited was looking for suppliers for environmental and marketing work. Bidding has closed and no award has been published yet.

It is a framework worth up to £35,000,000 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

The contract runs for 2 years, up to 95 months with extensions, starting 24 August 2026.

It is split into 3 lots, so a supplier can bid for part of the work.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The Company is inviting bidders to participate in this tender for the provision of activities to support a water efficiency programme aimed to provide services to customers to reduce water consumption and subsequently the achievement of business performance commitments (as outlined in the introduction). The programme consists of the provision of: • Water home audits for domestic customers including finding and fixing leaks; installation of water devices and provision of behavioural change advice. All leak repairs and fitting of devices should be completed at the time of the audit • Provision of an online water survey to allow customers to assess their current water consumption and identify ways to save • Provision of water saving devices for the water audit programme and for use at UU water saving events (Flow regulators, buffaloo bags, tap aerators and more). • Water business audits including finding and fixing leaks; installation of water devices and provision of behavioural change advice. All leak repairs and fitting of devices should be completed at the time of the audit

Lots

LotTradeValue
Lot 1 – Supply and delivery of In-Home Audits
24 August 2026 to 23 August 2028
What this lot covers

Service delivery of audits, installations, and minor repairs in customers’ homes. Facility to contact customers to secure audits and promote services.

Environmental services, Marketing and communications, Architecture and engineering, Energy and utilities£10,000,000
Lot 2 – Supply and delivery of Water Efficiency Devices
24 August 2026 to 23 August 2028
What this lot covers

Supply of WRAS (Water Regulations Advisory Scheme) approved water saving devices e.g. flow regulators and small devices such as water butts, showerheads, tap inserts, buffaloo cistern bags and more. Suppliers to manage storage and distribution. This will be used by UU or customers directly. This lot will also be inclusive of the provision of an online customer consumption platform.

Environmental services, Marketing and communications, Architecture and engineering, Energy and utilities£15,000,000
Lot 3 – Supply and delivery of Small Business & Sector-Led Audits
24 August 2026 to 23 August 2028
What this lot covers

Service delivery of audits within small businesses and sector led areas such as schools, leisure centres, care homes. Facility to contact customers to secure audits and promote services.

Environmental services, Marketing and communications, Architecture and engineering, Energy and utilities£10,000,000

Timeline

  1. Preliminary market engagement notice · UK2, notice 017779-2026
  2. Tender notice · UK4, notice 031785-2026

About the buyer

United Utilities Water LimitedLast 12 months

Procurements

115

Awards

39

Suppliers it has used most for environmental

All tenders and awards from United Utilities Water Limited

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From notice 017779-2026 on Find a Tender, first published 27 February 2026, last updated 8 April 2026. We last checked for changes on 28 September 2026.