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Open34 days left · closes midday, Friday 18 December 2026

PRO005158-Services-Contract-System Integrator : Billing and CRM

United Utilities Water Limited · Private utility

In brief

United Utilities Water Limited is looking for suppliers for IT and software work (North West).

The estimated value is £10,000,000 excluding VAT.

The contract runs for 5 years, starting 19 April 2027.

Bids close at midday, Friday 18 December 2026.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Key dates

Questions by
midday, Friday 16 October 2026
Bids by
midday, Friday 18 December 2026

How bids are scored

Experience 60% · Cyber Security 20% · Data Protection 20%

Quality matters most. You can win without being the cheapest.

Competition

Typical: a median of 5 bids per contract for IT and software contracts in this region (from 140 awards in the last 12 months).

What the notice says

System Integrator (SI) to support the implementation of the target end state for United Utilities. The appointed supplier will be responsible for delivering end-to-end systems integration services, including solution design, configuration, integration, data migration, testing, deployment, transition to the future-state operating model, hypercare, and ongoing support and maintenance. As a critical capability within a regulated utility environment, the target end state must support accurate billing, revenue assurance, regulatory compliance, operational efficiency, an enhanced customer experience, and the modernisation of business processes through the adoption of leading industry practices.

Should I bid?

Tick what applies to you. Nothing is saved.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Submit your bid through the buyer's e-tendering portal: uk.eu-supply.com.
  4. Send clarification questions before midday, Friday 16 October 2026.
  5. Make sure your bid arrives before midday, Friday 18 December 2026. Late bids are usually rejected.

Timeline

  1. Tender notice · UK4, notice 089879-2026

About the buyer

United Utilities Water LimitedLast 12 months

Procurements

118

Awards

37

Suppliers it has used most for IT and software

All tenders and awards from United Utilities Water Limited

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From notice 089879-2026 on Find a Tender, first published 23 September 2026. We last checked for changes on 28 September 2026.