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PRO005184-Services-Framework-Cloud-based video knowledge capture and platform

United Utilities Water Limited · Private utility

In brief

United Utilities Water Limited has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The notice does not state a value.

The contract runs for 3 years, up to 8 years with extensions, starting 1 April 2027.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Typical: a median of 5 bids per contract for IT and software contracts in this region (from 140 awards in the last 12 months).

Framework

Winning puts you on a list of suppliers the buyer can call on; it does not guarantee work.

What the notice says

We are exploring the market to see what software solutions are available that enable the secure capture, upload, management, and analysis of short-form video content to support organisational learning, knowledge sharing, and continuous improvement. The platform shall allow users to record and submit video observations, experiences, and learning insights via mobile and desktop devices, with functionality to structure content through workflows, prompts, and templates. The service must include: • Platform access and licensing • Secure cloud hosting, including data storage, backup, and disaster recovery provisions in line with UK data protection requirements • Video capture and management…Read the full description
We are exploring the market to see what software solutions are available that enable the secure capture, upload, management, and analysis of short-form video content to support organisational learning, knowledge sharing, and continuous improvement. The platform shall allow users to record and submit video observations, experiences, and learning insights via mobile and desktop devices, with functionality to structure content through workflows, prompts, and templates. The service must include: • Platform access and licensing • Secure cloud hosting, including data storage, backup, and disaster recovery provisions in line with UK data protection requirements • Video capture and management capabilities, including upload, tagging, categorisation, and search functionality • Workflow and configuration tools to support structured knowledge capture aligned to business processes • Analytics and reporting functionality, including dashboards and insight generation from submitted video content • User management and access controls, including role-based permissions • Integration capabilities with existing enterprise systems where required (e.g. learning management systems, collaboration tools) • Ongoing maintenance, support, and updates, including service desk provision • The software should be provided via a secure web-based interface, accessible on standard organisational, e.g. devices iOS and Android devices.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 101941-2026

About the buyer

Procurements

118

Awards

36

Suppliers it has used most for IT and software

  1. Social Housing Emerging Disrupters 6

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    Closing soon4 days leftFramework

    £250mframework ceiling
  2. Audio visual, digital signage and visitor management system

    Liverpool City Region Combined AuthorityNorth WestIT services and software

    Closing soon5 days left

    £300kestimated
  3. PRO005128-Goods-Framework-Water Saving Devices

    United Utilities Water LimitedNorth WestIT services and software

    Open7 days left2 lotsSuitable for SMEsFramework

    £15mframework ceiling
  4. TfGM Single View of the Network

    Transport for Greater ManchesterNorth WestIT services and software

    Open7 days leftExpress interest

    £1mestimated
  5. Procurement of an HR and Payroll System

    Look Ahead Care and Support LimitedNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software

    Open7 days leftSuitable for SMEs

    £1.5mestimated

From notice 101941-2026 on Find a Tender, first published 28 October 2026. We last checked for changes on 28 October 2026.