AwardedAwarded 20 October 2026

R6115B: ITSM Tooling

Tower Hamlets · Local authority

In brief

Tower Hamlets awarded IT and software work to Halo Service Solutions Ltd on 20 October 2026.

The notice gives a value of £171,520 excluding VAT.

The contract runs for 3 years, starting 1 April 2027.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

This is to procure a secure, modern IT Service Management (ITSM) Software as a Service (SaaS) solution to support service desk operations, governance, reporting, and continual improvement.

Who won

Winner	Value	Dates
Halo Service Solutions Ltd	£171,520	Awarded 20 October 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

23 October 2026Contract award notice · notice 12b8d6c8-4561-43f2-b169-eef4f489a5a3-918986

About the buyer

Tower HamletsLast 12 months

Procurements

Awards

Suppliers it has used most for IT and software

Halo Service Solutions Ltd1 contract
MTI Technology Limited1 contract
Metastreet Ltd1 contract
Public-I Group Limited1 contract
Softwareone UK Limited1 contract

All tenders and awards from Tower Hamlets

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From notice 12b8d6c8-4561-43f2-b169-eef4f489a5a3-918986 on Contracts Finder, first published 23 October 2026. We last checked for changes on 23 October 2026.