Safety-Critical Workforce Planning and Line Blockage System – Hosting, Support and Maintenance Services

Network Rail intends to award a contract for the provision of hosting, software licensing, support and maintenance services for an existing safety-critical rail workforce planning and line blockage management system. The system supports Network Rail and its supply chain in the planning and management of safe work activities, including Safe Work Packs, electronic Safe Work Packs and line blockage management, together with associated applications, interfaces, data feeds and management information. The contract will provide for the continued operation of the existing service, including hosting, enterprise licensing, application maintenance and technical support, monitoring, incident management, security, resilience, disaster recovery, software updates and ongoing service management. The contract will also include provision for optional development, enhancement and integration services which may be commissioned by Network Rail on an as-required basis and are not guaranteed.