AwardedAwarded 16 January 2026
Salesforce Service Cloud Voice
Places for People · Public body
In brief
Places for People awarded IT and software work to Salesforce UK Limited on 16 January 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Places for People intends to procure additional software product licences under its existing Salesforce contract. The requirement includes licences for Salesforce Service Cloud Voice, Digital Engagement, and Agentforce for Service products. These licences will enable enhanced customer service capabilities, including integrated voice support, digital channel engagement, and improved agent productivity tools. The procurement will be carried out as an extension to the current contractual arrangements with Salesforce.
Who won
| Winner | Value | Dates |
|---|---|---|
| Salesforce UK Limited | £22,538,948 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · notice 004568-2026
About the buyer
Places for PeopleLast 12 months
Procurements
3Awards
3Suppliers it has used most for IT and software
- Salesforce UK Limited1 contract
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From notice 004568-2026 on Find a Tender, first published 19 January 2026. We last checked for changes on 27 September 2026.