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Service Quality Inspections and System

Ga Trains Limited · Public undertaking

In brief

Ga Trains Limited has announced plans to buy IT and software and accountancy work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £550,000 excluding VAT.

The contract runs for 2 years, starting 1 April 2027.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Typical: a median of 5 bids per contract for IT and software contracts in this region (from 78 awards in the last 12 months).

What the notice says

GA Trains Limited intends to undertake an open tender for the provision of a comprehensive and independent Service Quality audit programme. This programme will deliver consistent and objective assessments of stations and train services against defined standards and criteria. As part of this procurement, GA is also seeking a technology-enabled solution to support the efficient capture, reporting, and management of audit findings. The solution must integrate with GA's contractor management systems, enabling the timely resolution of identified issues and supporting effective, ongoing performance monitoring. The appointed (sole) supplier will be responsible for generating reliable performance insights that drive continuous improvement, enhance the overall customer experience, and provide assurance that Service Quality standards are consistently achieved.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 060946-2026

About the buyer

Ga Trains LimitedLast 12 months

Procurements

21

Awards

11

Suppliers it has used most for IT and software

All tenders and awards from Ga Trains Limited

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From notice 060946-2026 on Find a Tender, first published 29 June 2026. We last checked for changes on 28 September 2026.