TenderOppsIndependent tender search
AwardedAwarded 18 November 2025

SMBC and SHG Netcall Contact Centre Solution

Stockport Metropolitan Borough Council · Local authority

In brief

Stockport Metropolitan Borough Council awarded IT and software work to Netcall Technology Limited on 18 November 2025.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Procurement of a modern up to date contact centre solution that is suitable for both SMBC and SHG - shared solution. Advanced self-serve and call diversion features, with AI capabilities.

Who won

WinnerValueDates
Netcall Technology Limited (SME)
1 bid received
£693,000

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract award notice · notice 074752-2025

About the buyer

Stockport Metropolitan Borough CouncilLast 12 months

Procurements

48

Awards

28

Suppliers it has used most for IT and software

All tenders and awards from Stockport Metropolitan Borough Council

Similar open tenders

All open IT and software tenders
  1. CCM1379 - OHU Software

    The Police and Crime Commissioner for LincolnshireNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software, Social and domiciliary care

    Closing soon23 hours leftSuitable for SMEsSmall contract

    £82kestimated
  2. Network Services 4

    Crown Commercial ServiceNorth WestSecurity, Construction

    Closing soon3 days left11 lotsSuitable for SMEsFramework

    £8bnframework ceiling
  3. Countryside Land Management and Estate Maintenance Framework

    Lake District National Park AuthorityNorth WestConstruction, Grounds maintenance and landscaping

    Closing soon3 days left8 lotsSuitable for SMEsFramework

    £4mframework ceiling
  4. EV Charging Infrastructure

    National Grid UK LimitedNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, WalesVehicles and fleet, IT services and software

    Closing soon3 days leftExpress interest3 lots

    £29.9mestimated
  5. Royal Navy Museums Broadband Services

    National Museum of the Royal NavyNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Northern IrelandIT services and software

    Closing soon6 days left2 lotsSuitable for SMEs

    £250kestimated

From notice 074752-2025 on Find a Tender, first published 18 November 2025. We last checked for changes on 28 September 2026.