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AwardedAwarded 20 October 2026

Social Media Management Software

NHS Business Services Authority · NHS and health

In brief

NHS Business Services Authority awarded IT and software work to Sprout Social UK Ltd on 20 October 2026.

The notice gives a value of £218,288 excluding VAT.

The contract runs for 3 years, starting 25 October 2026.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The scope of the contract includes the single-view management of the NHSBSA's social media accounts (Facebook, Twitter etc.) for customer engagement and marketing. The software will actively monitor relevant online conversations and provide insight from reporting and analytics. The contract is used by the Communications and Marketing Team, Contact Centre Services Team, and Pensions. The costs are split between the 3 areas depending on users required.

Who won

WinnerValueDates
Sprout Social UK Ltd (SME)£181,907
Awarded 20 October 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract award notice · notice 9b293663-5e14-477a-93b9-c4f2b8a9fd00-920555

About the buyer

NHS Business Services AuthorityLast 12 months

Procurements

65

Awards

41

Suppliers it has used most for IT and software

All tenders and awards from NHS Business Services Authority

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From notice 9b293663-5e14-477a-93b9-c4f2b8a9fd00-920555 on Contracts Finder, first published 4 November 2026. We last checked for changes on 4 November 2026.