TenderOppsIndependent tender search
AwardedAwarded 14 August 2026

The Decision-Making Service Support For Disabled Persons Railcard

Rail Settlement Plan Limited · Private utility

In brief

Rail Settlement Plan Limited awarded IT and software work to Nimbus Disability on 14 August 2026.

The notice gives a value of £1,800,000 including VAT.

The contract runs for 3 years, up to 5 years with extensions, starting 1 September 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

We are seeking to appoint a Service Partner to manage an independent Decision-Making Service (DMS) function within the service that will provide decisions on a Disabled Persons Railcard applicant’s eligibility to purchase a DPRC according to eligibility criteria and rules. The service will focus exclusively on the review, validation, and outcome of DPRC applications, operating within the Rail Delivery Group’s (RDG) CRM infrastructure. This procurement does not include the provision of a customer contact handling service (e.g. inbound calls, webchat, or general enquiries). Instead, it is centred on the processing and assessment of applications and supporting evidence to determine customer eligibility.

Who won

WinnerValueDates
Nimbus Disability
5 bids received
£1,746,715
Awarded 3 August 2026
5 October 2026 to 4 October 2029

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Tender notice · UK4, notice 055927-2026
  2. Contract award notice · UK6, notice 073402-2026
  3. Contract details notice · UK7, notice 085858-2026

About the buyer

Rail Settlement Plan LimitedLast 12 months

Procurements

39

Awards

28

Suppliers it has used most for IT and software

All tenders and awards from Rail Settlement Plan Limited

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From notice 055927-2026 on Find a Tender, first published 12 June 2026, last updated 10 September 2026. We last checked for changes on 28 September 2026.