Closing soon3 days left · closes midday, Monday 16 November 2026

The People's Network E-bikes - Customer Subscription, Service, Technology and Fleet Management Platform Provider

South Yorkshire Mayoral Combined Authority · Local authority

In brief

South Yorkshire Mayoral Combined Authority is looking for suppliers for IT and software work (Yorkshire and the Humber).

The estimated value is £300,000 excluding VAT.

The contract runs for 39 months, starting 11 January 2027.

The buyer says it is suitable for small and medium-sized businesses.

Bids close at midday, Monday 16 November 2026.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Key dates

Questions by: 5pm, Friday 6 November 2026
Bids by: midday, Monday 16 November 2026

How bids are scored

Quality 65% · Price 25% · Social Value 10%

Quality matters most. You can win without being the cheapest.

Competition

Typical: a median of 5 bids per contract for this buyer (from 25 awards in the last 12 months).

Tender documents

Tender documents can be accessed via ProContract on the link above

What the notice says

The opportunity is for a technology and customer service platform supplier to support delivery of SYMCA's new e-bikes project. The Platform Supplier shall provide and operate a digital platform that supports both the operational delivery of the scheme and the achievement of the wider programme objectives, including: - Branded White-Labelled Website - Subscription and Payment Management - Customer Qualification and Checks - Insurance and Theft Management - Asset Tracking and Bike Allocation - Customer Order Ticketing - IoT (Internet of Things) Integration, including GPS Tracking - Data Collection - Customer Service and Customer Relationship Management (CRM) - Legal and Compliance - Management Information, Reporting and Analytics

Should I bid?

Tick what applies to you. Nothing is saved.

Can you prepare a good bid in 3 days?That is tight, especially for a first bid with this buyer.
Is a contract of about £300,000 a size you can deliver?Buyers often check that your turnover is comfortably larger than the yearly contract value.
Can you deliver in Yorkshire and the Humber?Check the delivery locations in the tender documents.
Are you registered on the Central Digital Platform?You need to be registered to take part under the Procurement Act 2023.
The buyer says this suits small businesses.A good sign if you are an SME, but check the requirements.

How to bid

Read the full notice on Find a Tender, including any tender documents it links to.
Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
Submit your bid through the buyer's e-tendering portal: procontract.due-north.com.
Send clarification questions before 5pm, Friday 6 November 2026.
Make sure your bid arrives before midday, Monday 16 November 2026. Late bids are usually rejected.

Timeline

16 October 2026Tender notice · UK4, notice 097745-2026

About the buyer

South Yorkshire Mayoral Combined AuthorityLast 12 months

Procurements

114

Awards

Suppliers it has used most for IT and software

Insight Direct (UK) Ltd10 contracts
Civica UK Limited2 contracts
Phoenix Software Limited2 contracts
British Telecommunications plc1 contract
Codiance Limited1 contract

All tenders and awards from South Yorkshire Mayoral Combined Authority

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From notice 097745-2026 on Find a Tender, first published 16 October 2026. We last checked for changes on 16 October 2026.