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Open13 days left · closes 11am, Friday 27 November 2026

Unified Customer Contact and Force Control Room Solution

York and North Yorkshire Combined Authority · Local authority

In brief

York and North Yorkshire Combined Authority is looking for suppliers for IT and software and telecoms work (Yorkshire and the Humber).

The estimated value is £15,000,000 excluding VAT.

The contract runs for 5 years, up to 15 years with extensions, starting 1 October 2027.

Bids close at 11am, Friday 27 November 2026.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Key dates

Questions by
11am, Wednesday 21 October 2026
Bids by
11am, Friday 27 November 2026

How bids are scored

Price 40% · Quality - Technical Questions 50% · Social Value 10%

Quality matters most. You can win without being the cheapest.

Competition

Typical: a median of 3 bids per contract for this buyer (from 8 awards in the last 12 months).

Tender documents

What the notice says

York and North Yorkshire Combined Authority on behalf of itself and the Chief Constable for North Yorkshire Police is seeking to award a Contract for the provision of a Unified Customer Contact and Force Control Room Solution. The full Statement of Requirements can be obtained by registering interest and viewing documents at https://atamis-7459.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a07Px000016ykpdIAA&searchStr=&sortStr=Recently+Published&page=1&filters=&County=

Should I bid?

Tick what applies to you. Nothing is saved.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.
  4. Send clarification questions before 11am, Wednesday 21 October 2026.
  5. Make sure your bid arrives before 11am, Friday 27 November 2026. Late bids are usually rejected.

Timeline

  1. Tender notice · UK4, notice 092054-2026
  2. Tender notice · UK4, notice 092398-2026
  3. Tender notice · UK4, notice 097341-2026

About the buyer

York and North Yorkshire Combined AuthorityLast 12 months

Procurements

42

Awards

29

Suppliers it has used most for IT and software

All tenders and awards from York and North Yorkshire Combined Authority

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From notice 092054-2026 on Find a Tender, first published 29 September 2026, last updated 15 October 2026. We last checked for changes on 15 October 2026.