The Specialist Care Framework
Borough of Telford & Wrekin · Local authority
In brief
Borough of Telford & Wrekin awarded care and healthcare work to 1 Step Beyond Support Ltd, Potensial Limited and Swanton Care & Community Limited and 16 others on 18 March 2026.
It is a framework worth up to £65,000,000 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.
The contract runs for 2 years, starting 1 April 2026.
It is split into 4 lots, so a supplier can bid for part of the work.
The buyer says it is suitable for small and medium-sized businesses.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Lots
| Lot | Trade | Value |
|---|---|---|
| Living Well 1 April 2026 to 31 March 2028 What this lot coversCommunity Led support (including that delivered by partners in the Voluntary and Community Sector) Living Well forms the basis of all Lots. The principles and ethos of Living Well apply whether someone has complex needs or lower-level needs. We want people to be part of the community in which they live. This is not typically regulated provision and is provided to people with: ● Learning disabilities ● Autism ● Mental Health ● Acquired Brain Injury The value of the Framework will be shared across all Lots. | Social and domiciliary care, Healthcare services | £65,000,000 |
| Regulated Community Support 1 April 2026 to 31 March 2028 What this lot coversFor people with moderate level needs. This includes regulated provision in relation to: • Learning disabilities • Autism • Mental health • Acquired Brain Injury The value of the Framework will be shared across all Lots. | Social and domiciliary care, Healthcare services | £65,000,000 |
| Specialist Complex Community Support 1 April 2026 to 31 March 2028 What this lot coversSupport for people with high level support needs. This includes provision for people with: • Learning disabilities • Autism • Mental health • Acquired Brain Injury • Overnight support In addition to this, people supported by Lot 3 services may have complex behaviours and or health needs and / or dual diagnosis. The value of the Framework will be shared across all Lots. | Social and domiciliary care, Healthcare services | £65,000,000 |
| Residential Services 1 April 2026 to 31 March 2028 What this lot coversFor people requiring specialist Residential Services. ● Learning disabilities ● Autism ● Mental health ● Acquired Brain Injury The value of the Framework will be shared across all Lots. | Social and domiciliary care, Healthcare services | £65,000,000 |
Who won
| Winner | Lot | Value | Dates |
|---|---|---|---|
| 1 Step Beyond Support Ltd (SME) Potensial Limited Swanton Care & Community Limited Dimensions (UK) Limited (SME) Eden Housing & Support Ltd (SME) Creative Support Limited Mco Healthcare Limited (SME) Perthyn Doves Care and Support Ltd (SME) Diamond Medical Limited (SME) 3 Angels Complex Care Services Ltd (SME) Aden Health Care Ltd (SME) Bespoke Health and Social Care Ltd (SME) Complesso Ltd (SME) Empowering U Care Ltd (SME) Golden Living Care Services Ltd (SME) Prayngel Healthcare Ltd (SME) Quil Care Group Ltd (SME) Supreme Home Care Ltd (SME) 80 bids received | Living Well | £65,000,000 | Awarded 24 February 2026 |
| Creative Support Limited | Living Well, Regulated Community Support, Specialist Complex Community Support | £65,000,000 | Awarded 18 March 2026 |
| Creative Support Limited | Living Well, Regulated Community Support, Specialist Complex Community Support | £65,000,000 | Awarded 18 March 2026 |
| Creative Support Limited 29 bids received | Specialist Complex Community Support | £65,000,000 | Awarded 18 March 2026 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Tender notice · UK4, notice 076559-2025
- Contract award notice · UK6, notice 016695-2026
- Contract award notice · UK6, notice 022205-2026
- Contract award notice · UK6, notice 024570-2026
About the buyer
Procurements
140Awards
106Suppliers it has used most for care
- Eden Housing & Support Ltd2 contracts
- G P Homecare Limited2 contracts
- 1 Step Beyond Support Ltd1 contract
- 3 Angels Complex Care Services Ltd1 contract
- Accomplish Group Ltd1 contract
Similar open tenders
All open care tenders- £20.4mframework ceiling
- £3.04mestimated
- £14.5mframework ceiling
- £3.2mestimated
- £1.64mestimated
From notice 076559-2025 on Find a Tender, first published 24 November 2025, last updated 18 March 2026. We last checked for changes on 28 September 2026.