AwardedAwarded 28 May 2026

Ticket Retailing & Validation Solutions

Northern Trains Limited · Central government

In brief

Northern Trains Limited awarded office supplies work to Worldline IT Services UK Limited on 28 May 2026.

The notice gives a value of £30,000,000 excluding VAT.

The contract runs for 6 years, up to 11 years with extensions, starting 31 March 2026.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Northern Trains Limited has a requirement to replace its existing Ticket Retailing & Validation solution by December 2026 due to the incumbent supplier's withdrawal from the UK rail ticketing market. Northern are therefore looking to engage the supply market to understand the solutions available. Northern Trains Limited Invitation to Tender is for the provision of a technology solution that satisfies two main outcomes for Northern: •Suitable replacement of the on-train and ticket office solution to maintain and safeguard ticket retailing and validation provision •Deliver on NTL's dependency into the PAYG programme for EMV A successfully delivered solution must meet 11 significant requirements: 1)Complete Ticket Issuing System (TIS) for All Devices 2)Architecture Description of All Components 3)Full Range of Retailing Options Available Day One 4)RDG Accreditation and Compliance 5)Adherence to Project Delivery Timelines 6)Customer Payment Type Acceptance 7)Support for ITSO PAYG Smartcards 8)TfGM cEMV PAYG Capability 9)Customer Travel Options and Fare Types 10)End-of-Shift Accounting Functionality 11)Ticket Inspection and Validation Functionality

Who won

WinnerValueDates
Worldline IT Services UK Limited
3 bids received
£29,167,795
Awarded 5 March 2026
28 May 2026 to 27 May 2032

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Tender notice · UK4, notice 078223-2025
  2. Contract award notice · UK6, notice 020129-2026
  3. Contract details notice · UK7, notice 082358-2026

About the buyer

Procurements

75

Awards

33

Suppliers it has used most for office supplies

  1. Local Electric Vehicle Infrastructure (LEVI) Concession

    Cornwall CouncilSouth WestOffice supplies and equipment, Construction

    Closing soon44 hours leftSuitable for SMEs

    £92.8mestimated
  2. 50_27 Office Filing, Presentation and Storage Products

    Leicestershire County Council, trading as ESPOUK-widePrinting, Office supplies and equipment

    Closing soon44 hours left10 lotsSuitable for SMEsFramework

    £7.33mframework ceiling
  3. 161_27 Artist Grounds’, Brushes, Art Pads and Painting Tools

    Leicestershire County Council, trading as ESPOUK-wideFurniture, Office supplies and equipment

    Closing soon3 days left6 lotsSuitable for SMEsFramework

    £6.67mframework ceiling
  4. TWBC - Payment Kiosk

    Tunbridge Wells Borough CouncilSouth EastOffice supplies and equipment, IT services and software

    Closing soon3 days leftSuitable for SMEsSmall contract

    Value not stated
  5. Postal Vote Printing for Elections

    Barnsley Metropolitan Borough CouncilYorkshire and the HumberPostal and courier, Printing

    Closing soon3 days leftSuitable for SMEsSmall contract

    £165kestimated

From notice 078223-2025 on Find a Tender, first published 28 November 2025, last updated 28 August 2026. We last checked for changes on 28 September 2026.