AwardedAwarded 28 May 2026
Ticket Retailing & Validation Solutions
Northern Trains Limited · Central government
In brief
Northern Trains Limited awarded office supplies work to Worldline IT Services UK Limited on 28 May 2026.
The notice gives a value of £30,000,000 excluding VAT.
The contract runs for 6 years, up to 11 years with extensions, starting 31 March 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Northern Trains Limited has a requirement to replace its existing Ticket Retailing & Validation solution by December 2026 due to the incumbent supplier's withdrawal from the UK rail ticketing market.
Northern are therefore looking to engage the supply market to understand the solutions available.
Northern Trains Limited Invitation to Tender is for the provision of a technology solution that satisfies two main outcomes for Northern:
•Suitable replacement of the on-train and ticket office solution to maintain and safeguard ticket retailing and validation provision
•Deliver on NTL's dependency into the PAYG programme for EMV
A successfully delivered solution must meet 11 significant requirements:
1)Complete Ticket Issuing System (TIS) for All Devices
2)Architecture Description of All Components
3)Full Range of Retailing Options Available Day One
4)RDG Accreditation and Compliance
5)Adherence to Project Delivery Timelines
6)Customer Payment Type Acceptance
7)Support for ITSO PAYG Smartcards
8)TfGM cEMV PAYG Capability
9)Customer Travel Options and Fare Types
10)End-of-Shift Accounting Functionality
11)Ticket Inspection and Validation Functionality
Who won
| Winner | Value | Dates |
|---|---|---|
| Worldline IT Services UK Limited 3 bids received | £29,167,795 | Awarded 5 March 2026 28 May 2026 to 27 May 2032 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Tender notice · UK4, notice 078223-2025
- Contract award notice · UK6, notice 020129-2026
- Contract details notice · UK7, notice 082358-2026
About the buyer
Northern Trains LimitedLast 12 months
Procurements
75Awards
33Suppliers it has used most for office supplies
- Worldline IT Services UK Limited1 contract
Similar open tenders
All open office supplies tenders- £92.8mestimated
- £7.33mframework ceiling
- £6.67mframework ceiling
- Value not stated
- £165kestimated
From notice 078223-2025 on Find a Tender, first published 28 November 2025, last updated 28 August 2026. We last checked for changes on 28 September 2026.