TenderOppsIndependent tender search
AwardedAwarded 30 September 2026

W5118 Subject Access Request - FOIA Case Management System

Walsall Metro Borough Council · Local authority

In brief

Walsall Metro Borough Council awarded IT and software work to Fivium Ltd on 30 September 2026.

The notice gives a value of £83,055 excluding VAT.

The contract runs for 3 years, starting 5 October 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The Council needs to evidence the management of disclosure requests while achieving compliance with the disclosure timeframes of 21 days for FOI and 30 days for SAR which it currently is not achieving with the current system. It is a statutory requirement that requires streamlined processes in a single point of call system for evidence-based practice. A fully centralised system is required that enables automation and the use of technology to help speed up and control disclosure requests appropriately in line with the principles set out in law through the implementation of a cloud-hosted correspondence case management system (eCase).This will replace the existing "Respond" solution, enabling centralised case handling, SLA compliance tracking, automation, and reporting across FOI, SAR, and disclosure processes.

Who won

WinnerValueDates
Fivium Ltd£83,055
Awarded 30 September 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract award notice · notice f7c148a0-1cd1-4dd1-8ad5-2562ce5ce020-917404
  2. Contract award notice (update) · notice f7c148a0-1cd1-4dd1-8ad5-2562ce5ce020-917406

About the buyer

Walsall Metro Borough CouncilLast 12 months

Procurements

9

Awards

9

Suppliers it has used most for IT and software

All tenders and awards from Walsall Metro Borough Council

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From notice f7c148a0-1cd1-4dd1-8ad5-2562ce5ce020-917404 on Contracts Finder, first published 12 October 2026, last updated 12 October 2026. We last checked for changes on 12 October 2026.