AwardedAwarded 1 December 2025
Website Hosting and Support
Housing Ombudsman Service · Housing
In brief
Housing Ombudsman Service awarded IT and software work to Civic Computing Limited on 1 December 2025.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
G-Cloud 14 services required
• Ongoing maintenance, hosting & support of HOS's existing website
• Regular patching and upkeep of security protocols to maintain continuity of service
• Website development work where requested
• Carrying out annual accessibility audits to maintain access
• Capture of website analytics
• Training needs as and required
• Ongoing maintenance and development work on the online webform - this is an area we
frequently update and needs specialist attention
Additional Services
• Capture, display and publication of HOS's determination cases and landlord
performance reports for public view and download if required.
• Support of webchat functionality by outsourced enquiries services partner.
• UIX support services to ensure smart user engagement with our products.
Who won
| Winner | Value | Dates |
|---|---|---|
| Civic Computing Limited (SME) | £66,667 | 1 December 2025 to 30 November 2026 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Transparency notice · UK5, notice 067536-2025
- Contract details notice · UK7, notice 079790-2025
About the buyer
Housing Ombudsman ServiceLast 12 months
Procurements
4Awards
1Suppliers it has used most for IT and software
- Civic Computing Limited1 contract
Similar open tenders
All open IT and software tenders- £210mframework ceiling
- £38kestimated
- £9mestimated
- £9.25mestimated
- £15mframework ceiling
From notice 067536-2025 on Find a Tender, first published 22 October 2025, last updated 4 December 2025. We last checked for changes on 28 September 2026.