AwardedAwarded 1 December 2025

Website Hosting and Support

Housing Ombudsman Service · Housing

In brief

Housing Ombudsman Service awarded IT and software work to Civic Computing Limited on 1 December 2025.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

G-Cloud 14 services required • Ongoing maintenance, hosting & support of HOS's existing website • Regular patching and upkeep of security protocols to maintain continuity of service • Website development work where requested • Carrying out annual accessibility audits to maintain access • Capture of website analytics • Training needs as and required • Ongoing maintenance and development work on the online webform - this is an area we frequently update and needs specialist attention Additional Services • Capture, display and publication of HOS's determination cases and landlord performance reports for public view and download if required. • Support of webchat functionality by outsourced enquiries services partner. • UIX support services to ensure smart user engagement with our products.

Who won

WinnerValueDates
Civic Computing Limited£66,667
1 December 2025 to 30 November 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Transparency notice · UK5, notice 067536-2025
  2. Contract details notice · UK7, notice 079790-2025

About the buyer

Procurements

4

Awards

1

Suppliers it has used most for IT and software

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  5. Fleet Management System

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From notice 067536-2025 on Find a Tender, first published 22 October 2025, last updated 4 December 2025. We last checked for changes on 28 September 2026.