AwardedAwarded 17 February 2026

Carers Wellbeing Partnership

Staffordshire County Council · Local authority

In brief

Staffordshire County Council awarded care and healthcare work to N-Compass Towards a Brighter Future Limited on 17 February 2026.

The notice gives a value of £1,961,123 excluding VAT.

The contract runs for 2 years, up to 3 years with extensions, starting 1 April 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Staffordshire County Council (SCC) is undertaking a reprocurement exercise for their Carers Wellbeing Partnership provision. The purpose of this provision is to appoint a suitable provider to assist the Council and the Integrated Care Board in delivering the seven priority areas of the "All Together for Carers" Strategy 2024- 2029 (Our strategy for carers - Staffordshire County Council), and ensuring an effective early intervention, prevention, and wellbeing support offer for adult, and young carers. Unpaid carers look after or give help and/or support to family members, friends, neighbours or others because they have a long term health condition, ill health, problems relating to age, or a…Read the full description
Staffordshire County Council (SCC) is undertaking a reprocurement exercise for their Carers Wellbeing Partnership provision. The purpose of this provision is to appoint a suitable provider to assist the Council and the Integrated Care Board in delivering the seven priority areas of the "All Together for Carers" Strategy 2024- 2029 (Our strategy for carers - Staffordshire County Council), and ensuring an effective early intervention, prevention, and wellbeing support offer for adult, and young carers. Unpaid carers look after or give help and/or support to family members, friends, neighbours or others because they have a long term health condition, ill health, problems relating to age, or a disability. For most Carers the experience of looking after someone is rewarding, however the responsibility for providing care can have a wide-ranging health, wellbeing and educational and economic impact. During 24/25 the Council supported 572 adult carers and 295 young carers to receive carer assessments. However, it is estimated there are one hundred and forty-eight thousand (148,000) adult carers and one thousand six hundred and ten (1,610) young carers across Staffordshire (Census 2021). This provision is about developing an excellent knowledge of local communities and working collaboratively through a Carers Wellbeing Partnership to: • Create and effectively implement a programme of awareness raising and promotional campaigns to reach and engage with unpaid carers. Facilitate and enable carers to have a voice, share feedback, and influence local delivery through co-production projects, co design, engagement and co-ordination or carers Forums, newsletters, social media, and other communication platforms. • Create and effectively implement a programme of training, awareness raising, and education in local communities by working with primary care, schools and education providers, businesses, and employers in order to create a carer friendly inclusive community across Staffordshire. • Working collaboratively with partners to develop an efficient, needs led, and innovative programme of preventative support including; training and education, emergency and contingency planning, emotional wellbeing, financial and benefits advice, advocacy, carer breaks, young carer transport, peer support and mentoring, befriending. • Using an Asset Based Community Development approach to grow assets within the community, incorporating a Grants funding scheme to support the mobilisations of carers, communities, and organisations to develop a strong network of local support. Through co-production with individuals, communities and partners, the Provider shall ensure: • Carers are provided with appropriate up-to-date information, advice and guidance. • Carers are actively identified and supported through awareness raising activities and the education of communities. • Carers physical and emotional wellbeing is enhanced through the provision of preventive support. • Carers are enabled to have a life alongside their caring responsibilities. • Access to timely support which meets individual carers needs. • Carers are supported to plan for the future. • Carers feel recognised and valued as experts in care. • Strengthen and build resilient carer friendly communities which prevent, reduce and delay dependency on health and social care services. • Children and young people with caring responsibilities have the support they need to learn, develop, thrive and enjoy positive childhoods The Provider will support all strategies and appropriate initiatives from Staffordshire County Council. In particular the following are specifically highlighted: • the Council's Digital Strategy • the Staffordshire and Stoke on Trent Sustainable Transformation Partnership (STP) Digital Programme https://www.twbstaffsandstoke.org.uk/about-us/our-work/digital which promotes digital literacy, encouraging and assisting people in their use of digital and assistive technology. • Safeguarding (Protecting adults from abuse - Staffordshire County Council) • Data Protection (Contact - Data Protection - Staffordshire County Council) • Quality Assurance (Quality Assurance Overview - Staffordshire County Council

Who won

WinnerValueDates
N-Compass Towards a Brighter Future Limited (SME)
5 bids received
£1,961,123
Awarded 23 January 2026
1 April 2026 to 31 March 2028

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Tender notice · UK4, notice 070805-2025
  2. Tender notice · UK4, notice 080454-2025
  3. Contract award notice · UK6, notice 006423-2026
  4. Contract details notice · UK7, notice 015901-2026

About the buyer

Procurements

173

Awards

129

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From notice 070805-2025 on Find a Tender, first published 4 November 2025, last updated 23 February 2026. We last checked for changes on 28 September 2026.