Upcoming

Customer Services CRM

Cheshire West and Chester Council · Local authority

In brief

Cheshire West and Chester Council has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The notice does not state a value.

The contract runs for 2 weeks, starting 1 May 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Usually high: a median of 6 bids per contract for this buyer (from 9 awards in the last 12 months).

What the notice says

Customer Services CRM - Soft Market Testing. Please find the advert details and attached document published on The Chest: www.the-chest.org.uk.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 039679-2026

About the buyer

Procurements

158

Awards

120

Suppliers it has used most for IT and software

  1. Social Housing Emerging Disrupters 6

    Procurement for HousingNorth WestFacilities management, IT services and software

    Closing soon4 days leftFramework

    £250mframework ceiling
  2. Audio visual, digital signage and visitor management system

    Liverpool City Region Combined AuthorityNorth WestIT services and software

    Closing soon5 days left

    £300kestimated
  3. PRO005128-Goods-Framework-Water Saving Devices

    United Utilities Water LimitedNorth WestIT services and software

    Open7 days left2 lotsSuitable for SMEsFramework

    £15mframework ceiling
  4. TfGM Single View of the Network

    Transport for Greater ManchesterNorth WestIT services and software

    Open7 days leftExpress interest

    £1mestimated
  5. Procurement of an HR and Payroll System

    Look Ahead Care and Support LimitedNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software

    Open7 days leftSuitable for SMEs

    £1.5mestimated

From notice 039679-2026 on Find a Tender, first published 30 April 2026. We last checked for changes on 28 September 2026.