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Customer Services CRM

Cheshire West and Chester Council · Local authority

In brief

Cheshire West and Chester Council has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The notice does not state a value.

The contract runs for 2 weeks, starting 1 May 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Usually high: a median of 5.5 bids per contract for this buyer (from 6 awards in the last 12 months).

What the notice says

Customer Services CRM - Soft Market Testing. Please find the advert details and attached document published on The Chest: www.the-chest.org.uk.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 039679-2026

About the buyer

Procurements

154

Awards

111

Suppliers it has used most for IT and software

  1. CCM1379 - OHU Software

    The Police and Crime Commissioner for LincolnshireNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software, Social and domiciliary care

    Closing soon35 hours leftSuitable for SMEsSmall contract

    £82kestimated
  2. Network Services 4

    Crown Commercial ServiceNorth WestSecurity, Construction

    Closing soon3 days left11 lotsSuitable for SMEsFramework

    £8bnframework ceiling
  3. Countryside Land Management and Estate Maintenance Framework

    Lake District National Park AuthorityNorth WestConstruction, Grounds maintenance and landscaping

    Closing soon3 days left8 lotsSuitable for SMEsFramework

    £4mframework ceiling
  4. EV Charging Infrastructure

    National Grid UK LimitedNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, WalesVehicles and fleet, IT services and software

    Closing soon3 days leftExpress interest3 lots

    £29.9mestimated
  5. Royal Navy Museums Broadband Services

    National Museum of the Royal NavyNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Northern IrelandIT services and software

    Closing soon6 days left2 lotsSuitable for SMEs

    £250kestimated

From notice 039679-2026 on Find a Tender, first published 30 April 2026. We last checked for changes on 28 September 2026.