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Customer Services Telephony

Cheshire West and Chester Council · Local authority

In brief

Cheshire West and Chester Council has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The notice does not state a value.

The contract runs for 2 weeks, starting 14 May 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Usually high: a median of 6 bids per contract for this buyer (from 9 awards in the last 12 months).

What the notice says

Customer Services Telephony - Soft Market Testing. Please find the advert details and attached document published on The Chest: www.the-chest.org.uk.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 044135-2026

About the buyer

Procurements

153

Awards

112

Suppliers it has used most for IT and software

  1. Network Services 4

    Crown Commercial ServiceNorth WestSecurity, Construction

    Closing soon43 hours left11 lotsSuitable for SMEsFramework

    £8bnframework ceiling
  2. Countryside Land Management and Estate Maintenance Framework

    Lake District National Park AuthorityNorth WestConstruction, Grounds maintenance and landscaping

    Closing soon45 hours left8 lotsSuitable for SMEsFramework

    £4mframework ceiling
  3. Royal Navy Museums Broadband Services

    National Museum of the Royal NavyNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Northern IrelandIT services and software

    Closing soon4 days left2 lotsSuitable for SMEs

    £250kestimated
  4. Server Infrastructure Upgrade & Maintenance

    Lancaster and Morecambe CollegeNorth WestIT services and software, Training

    Closing soon5 days left

    £500kestimated
  5. Social Housing Allocation System_26

    Liverpool City CouncilNorth WestIT services and software

    Closing soon6 days leftSuitable for SMEs

    £1.75mestimated

From notice 044135-2026 on Find a Tender, first published 13 May 2026. We last checked for changes on 28 September 2026.