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ITSM (IT Service Management) System

West Yorkshire Fire and Rescue Authority · Police and fire

In brief

West Yorkshire Fire and Rescue Authority has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The notice does not state a value.

The contract runs for 3 years, up to 5 years with extensions, starting 2 November 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Typical: a median of 4.5 bids per contract for this buyer (from 12 awards in the last 12 months).

What the notice says

The purpose of this project is to appoint a supplier to deliver an IT Service Management (ITSM) system. The system will deliver and manage IT services across operational and support services in alignment with ITIL practices.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 017682-2026

About the buyer

West Yorkshire Fire and Rescue AuthorityLast 12 months

Procurements

38

Awards

25

Suppliers it has used most for IT and software

All tenders and awards from West Yorkshire Fire and Rescue Authority

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From notice 017682-2026 on Find a Tender, first published 27 February 2026. We last checked for changes on 28 September 2026.